For those that don't know or remember, I work in a college bookstore in the textbook department. I'm helping a man and his 12 year old daughter find his books, answering some questions. He asks me, "This is my first quarter so I don't know how this works but the government is paying for my books-" The daughter interrupts with, in a snotty voice, "Because you couldn't keep your job." What a brat.